Spain's DGOJ to introduce nationwide joint deposit limits from spring 2027 and launches player portal

Spain's consumer regulator, the DGOJ, has announced two digital initiatives intended to make online gambling safer: a national joint limits system and a consolidated player portal. The DGOJ operates under the Ministry of Social Rights, Consumer Affairs and Agenda 2030.

From spring 2027, all authorised online operators in Spain will apply default deposit limits calculated at the player level. The caps are €700 per day, €1,750 per week and €3,300 per four-week period. They will apply cumulatively across every authorised operator, replacing the current arrangement in which each site sets its own separate limits. The regulator says the change closes a loophole that let players sidestep safeguards by spreading deposits across several platforms. It noted that roughly a third of online gamblers in Spain use more than one operator, so a large share of players is likely to be affected.

Players will still be able to adjust or remove their limits voluntarily. To discourage impulsive increases, any change takes three business days to come into effect, and a request to raise a limit can be made only once every three months. The regulator describes this delay as a cooling-off period. The limits system is currently in testing, with an official launch expected in March 2027.

The player portal is free, available immediately and accessed through Spain's Cl@ve digital ID system. It gives users a single dashboard covering activity across all authorised operators, including aggregated data on deposits, stakes, wins and losses. Users can also set customised spending alerts, manage limits, track the status of limit or account-related requests and download annual activity certificates. In addition, the portal helps detect possible identity theft by highlighting accounts linked to the same identity.

Deposit limits and a player self-assessment tool were both included earlier this year in the DGOJ's Safe Gambling Programme 2026-2030. That programme has three main priorities, six overarching objectives and 24 specific measures, to be determined in consultation with the advisory body, the Consejo Asesor.

The move follows another centralising step by the regulator. Last week the DGOJ announced a second public consultation on a centralised monthly operator test to flag players showing signs of problem gambling. Under the proposal, all operators licensed for state-level online gambling would run an automated test during the first seven calendar days of each month, assessing account activity over the preceding 183 days.