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Light & Wonder debuts RAPIDPLAY cashless system at Crystal Bay Casino in Nevada

Light & Wonder has completed the first installation of its RAPIDPLAY cashless payment system at Crystal Bay Casino in Nevada, where the product has regulatory approval to launch.

GamblingSource: GamblingNews
Photo: © GamblingNews

Light & Wonder has announced the first installation of RAPIDPLAY, a new cashless payment system for casino floors. The debut took place at Crystal Bay Casino in Crystal Bay, Nevada, which becomes the first venue to use the product. The company said RAPIDPLAY has already been approved for launch in Nevada.

The system lets players reach their funds directly at slot machines or on their personal mobile devices, rather than withdrawing cash first. Players move money using a QR code, and Light & Wonder says this removes the need for a separate app or a loyalty card. The company presents the approach as a way to cut friction on the gaming floor and give operators added value.

The company also links the product to compliance and player protection. According to the announcement, RAPIDPLAY supports responsible play and anti-money laundering safeguards. The source adds that cashless technology can enable real-time monitoring for problem gambling and can stop self-excluded players from taking part in gaming.

Muthu Palanichamy, President and GM of Global Systems at Light & Wonder, described the first installation as an exciting milestone as the company continues to bring payments technology to casino floors. He said Light & Wonder is proud to work with Crystal Bay Casino on the launch and aims to deliver a faster, more seamless player experience while creating meaningful value for operators.

Eric Roe, General Manager of Crystal Bay Casino, said the property is always seeking innovative ways to improve the guest journey. He said being the first casino to deploy RAPIDPLAY reflects its commitment to adopting new technology that adds convenience for guests.

Cashless gaming has long divided opinion, with some critics arguing that it intrudes on player privacy. Even so, Las Vegas has become more open to the technology, viewing it as another way to attract high-spending players and offer a more streamlined experience on the casino floor.

Based on reporting by GamblingNews.

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